Impressum
Legal Notice (Impressum)
Last updated: 5 August 2026
This Legal Notice applies to the website and online store operated at https://www.qplayy.com/ and is provided in accordance with §5 of the German Digital Services Act (Digitale-Dienste-Gesetz, DDG), the EU E-Commerce Directive (2000/31/EC), and equivalent national requirements in the Netherlands (Art. 3:15d BW), France (Art. 6 LCEN), Spain (Art. 10 LSSI), and Belgium (Art. 8 WHPC/WMC).
1. Provider Information (Angaben gemäß §5 DDG)
Store name / Brand: QPlay Legal business operator: QPlay GmbH Legal form: Gesellschaft mit beschränkter Haftung (GmbH) Jurisdiction of registration: Germany Commercial register: Amtsgericht Koln (Cologne), HRB 90621 - verifiable in the German commercial register at https://www.handelsregister.de VAT ID (USt-IdNr.): DE321170983 - verifiable in the EU VIES system at https://ec.europa.eu/taxation_customs/vies/ Registered business address: Neumarkt 39, 50667 Koln, Germany Website: https://www.qplayy.com/ Email: info@qplayy.com Phone: +34 651 54 13 96 Customer service hours: Monday-Friday, 9:00-17:00 CET/CEST
2. Represented By (Vertretungsberechtigte Person)
Managing Director (Geschäftsführer): [MANAGING DIRECTOR NAME - TO BE ADDED]
3. Responsible for Content (§18 Abs. 2 MStV)
Responsible for editorial content within the meaning of §18(2) of the German Interstate Media Treaty (Medienstaatsvertrag, MStV):
Managing Directors at QPlay GmbH, Neumarkt 39, 50667 Koln, Germany
4. Hosting Provider
This website is hosted and operated on the Shopify e-commerce platform:
Shopify Inc. 151 O'Connor Street, Ground Floor Ottawa, Ontario K2P 2L8, Canada Website: https://www.shopify.com
Note for French visitors (mention légale - hébergeur): Conformément à l'article 6 de la Loi pour la Confiance dans l'Économie Numérique (LCEN), l'hébergeur de ce site est Shopify Inc., dont les coordonnées sont indiquées ci-dessus.
5. Dispute Resolution
Consumer arbitration (VSBG): QPlay GmbH is not obligated to, and does not, participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of the German Consumer Dispute Resolution Act (Verbraucherstreitbeilegungsgesetz, VSBG). If you have a complaint, please contact us directly at info@qplayy.com.
EU Online Dispute Resolution platform: The European Commission's Online Dispute Resolution (ODR) platform, previously operated under Regulation (EU) No 524/2013, was permanently closed on 20 July 2025 following its repeal by Regulation (EU) 2024/3228. No ODR platform link is provided here.
Consumers in all EU member states and the United Kingdom may seek independent guidance from their national consumer advice body or the European Consumer Centres Network (ECC-Net) at https://ec.europa.eu/consumers/odr.
6. Intellectual Property and Copyright
All content published on this website - including text, images, graphics, logos, product descriptions, and the overall design - is the property of QPlay GmbH or its licensors and is protected by applicable copyright and intellectual property laws.
Reproduction, distribution, or use of any content from this website without the prior written consent of QPlay GmbH is prohibited, except where expressly permitted by law.
The QPlay brand name and logo are registered trademarks of QPlay GmbH. Unauthorised use of these trademarks is strictly prohibited.
7. Disclaimer - External Links
This website may contain links to third-party websites. QPlay GmbH has no influence over the content of those websites and accepts no responsibility for them. The respective operators of those websites are solely responsible for their content. Links to third-party websites were checked for obvious legal violations at the time they were placed and no unlawful content was identified at that time. Ongoing monitoring of external links without specific evidence of a legal violation is not reasonable or required. If we become aware of any legal infringements on linked pages, we will remove such links without delay.
8. Liability for Content
The content of this website has been created with the greatest care. However, QPlay GmbH cannot guarantee the accuracy, completeness, or current status of the content at all times. As a service provider, QPlay GmbH is responsible for its own content on this website in accordance with §7(1) DDG and applicable law. Under §8 to §10 DDG, however, QPlay GmbH as a service provider is not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate unlawful activity.
Obligations to remove or block information in accordance with general laws remain unaffected. Any liability in this regard is only possible from the time of knowledge of a concrete legal infringement. Upon becoming aware of such infringements, the relevant content will be removed immediately.
9. Company Information
Store name: QPlay Legal business operator: QPlay GmbH Commercial register: Amtsgericht Koln, HRB 90621 VAT ID: DE321170983 Registered business address: Neumarkt 39, 50667 Koln, Germany Email: info@qplayy.com Phone: +34 651 54 13 96
10. Related Policies
Shipping Policy | Returns & Refund Policy | Right of Withdrawal | Terms and Conditions | Privacy Policy | Cookie Policy | Contact | FAQ
